Access and data retention.

These are the pilot rules for paid workspaces. They will be replaced by the full terms before general availability.

Workspace access

Only members invited to a workspace can read or write its projects, sample library, snapshots and renders. Owners and admins manage membership and billing. If a workspace becomes read-only, members can still sign in and download their files, but uploads and manifest changes are blocked.

Failed payments and cancellation

Payment fails: the workspace remains writable for a 14-day grace period.
After the grace period: the workspace becomes read-only until billing is updated.
Cancellation: the workspace becomes read-only at the end of the paid period.

Deletion window

After the first failed payment or cancellation, workspace data is retained for 90 days. The deletion date is shown in the app under Billing. At the end of that window, the workspace, its project files, snapshots, renders and encrypted objects are deleted. Export anything you need before the deletion date.

Deleting a workspace or your account before the window ends removes the data sooner. Deleting local folders on your Mac never deletes the cloud copy by itself.

Your local files

Retake does not own your local project folders or sample library. Cancelling or losing access does not delete files on your Mac.

Questions about access, export or deletion: [email protected].